MAINTENANCE AND ON-SITE SUPPORT
Your cinema runs smoothly with fast, flexible maintenance from trained engineers. Our goal: keep your screen from going black.
Expert Engineers and Technicians
Our certified technicians receive extensive, ongoing training. They bring strong technical skills and excellent customer service.
Fast, Flexible On-Site Maintenance
Supporting over 9,500 screens since 2004, we offer adaptable maintenance plans to suit your needs and budget, ensuring continuous support wherever your cinema is. Track your service requests online.
Expert Training for Your Cinema Staff
CinemaNext offers comprehensive training to ensure your team is proficient with all projection, sound, and content solutions. Our sessions empower every staff member to operate your cinema systems with confidence.
Remote Support for Immediate Issue Resolution
Facing a technical challenge? Our skilled engineers can diagnose and resolve most issues remotely via our ticketing system or phone. Modern cinema systems allow for remote control, enabling our NOC to gather information and provide swift solutions.
Fast On-Site Fixes and Spare Parts Availability
Cinema Maintenance: Frequently Asked Questions
How does CinemaNext resolve technical issues in cinemas?
CinemaNext diagnoses and fixes most technical issues remotely through its NOC, via the ticketing system or by phone. Where an on-site visit or replacement part is needed, local technicians and spare parts are available through CinemaNext's supply chain.
Are CinemaNext's engineers manufacturer-certified?
Yes. All CinemaNext engineers and technicians hold training certificates and approvals from the company's preferred manufacturer partners, and undergo regular training on new technologies.
Does CinemaNext provide staff training?
Yes. CinemaNext offers training to complement manufacturers' sessions, helping cinema staff operate projection, sound and content systems with confidence, at the client's site, head office or a regional office.
